THANKS THANKS -DALE CARNEGIE
LEARNING IS A LIFE-LONG PROCESS.
LIFE IS 99 PERCENT COMMON SENSE
1 PERCENT KNOWLEDGE.
Six Ways To Make People Like You.
George Dyke of North Warren, Pennsylvania, was forced to retire from his service station business
after thirty years when a new highway was constructed over the site of his station.
It wasn’t long before the idle
days of retirement began to bore him, so he started filling in his time trying to play music on his old fiddle.
Soon
he was traveling the area to listen to music and talk with many of the accomplished fiddlers.
In his humble and
friendly way he became generally interested in learning the background and interests of every musician he met.
Although he was not a great fiddler himself, he made many friends in this pursuit.
He attended competitions and
soon became known to the country music fans in the eastern part of the United States as “Uncle George, the
Fiddle Scraper from Kinzua County.”
When we heard Uncle George, he was seventy-two and enjoying every
minute of his life.
By having a sustained interest in other people, he created a new life for himself at a time
when most people consider their productive years over.
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Lincoln once began a letter saying, “Everybody likes a compliment.”
William James said, “The
deepest principle in human nature is the craving to be appreciated.”
He didn’t speak, mind you, of the “wish” or
the “desire” or the “longing” to be appreciated. He said the “craving” to be appreciated.
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Why did Andrew Carnegie pay a million dollars a year, or more than three thousand dollars a day, to
Charles Schwab? Why?
Because Schwab was a genius? No.
Because he knew more about the manufacture of
steel than other people? Nonsense.
Charles Schwab told me himself that he had many men working for him who
knew more about the manufacture of steel than he did.
Schwab says that he was paid this salary largely because of his ability to deal with people.
I asked him
how he did it.
Here is his secret set down in his own words—words that ought to be cast in eternal bronze and
hung in every home and school, every shop and office in the land—words that children ought to memorize
instead of wasting their time memorizing the conjugation of Latin verbs or the amount of the annual rainfall in
Brazil—words that will all but transform your life and mine if we will only live them:
“I consider my ability to arouse enthusiasm among my people,” said Schwab, “the greatest asset I
possess, and the way to develop the best that is in a person is by appreciation and encouragement.
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We nourish the bodies of our children and friends and employees, but how seldom do we nourish their
self-esteem?
We provide them with roast beef and potatoes to build energy, but we neglect to give them kind
words of appreciation that would sing in their memories for years like the music of the morning stars
The difference between appreciation and flattery?
That is simple.
One is sincere and the other
insincere.
One comes from the heart out;
the other from the teeth out.
One is unselfish; the other selfish.
One is
universally admired; the other universally condemned.
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Nothing pleases children more than this kind of parental interest and approval.
I often went fishing up in Maine during the summer.
Personally I am very fond of strawberries and
cream, but I have found that for some strange reason, fish prefer worms.
So when I went fishing, I didn’t think
about what I wanted.
I thought about what they wanted.
didn’t bait the hook with strawberries and cream.
Rather, I dangled a worm or a grasshopper in front of the fish and said, “Wouldn’t you like to have that?”
Why not use the same common sense when fishing for people?
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Remember that tomorrow when you are trying to get somebody to do something.
If, for example, you
don’t want your children to smoke, don’t preach at them, and don’t talk about what you want;
but show them
that cigarettes may keep them from making the basketball team or winning the hundred-yard dash.
This is a good thing to remember regardless of whether you are dealing with children or calves or
chimpanzees.
For example: one day Ralph Waldo Emerson and his son tried to get a calf into the barn.
But they
made the common mistake of thinking only of what they wanted:
Emerson pushed and his son pulled.
But the
calf was doing just what they were doing;
he was thinking only of what he wanted, so he stiffened his legs and
stubbornly refused to leave the pasture.
The Irish housemaid saw their predicament.
She couldn’t write essays
and books; but, on this occasion at least, she had more horse sense, or calf sense, than Emerson had.
She thought
of what the calf wanted, so she put her maternal finger in the calf’s mouth and let the calf suck her finger as she
gently led him into the barn.
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Harry A. Overstreet in his illuminating book Influencing Human Behavior said, “Action springs out of
what we fundamentally desire, and the best piece of advice which can be given to would-be persuaders, whether
in business, in the home, in the school, in politics, is:
First, arouse in the other person an eager want.
He who
can do this has the whole world with him.
He ,who cannot walk in a lonely way.”
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That is so good, I want to repeat it: "If there is any one secret of success, it lies in the ability to get the
other person’s point of view and see things from that person’s angle as well as from your own.”
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You never read a book on psychology, Tippy.
You didn’t need to.
You knew by some divine instinct
that you can make more friends in two months by becoming genuinely interested in other people than you can in
two years by trying to get other people interested in you.
Let me repeat that.
You can make more friends in two
months by becoming interested in other people than you can in two years by trying to get other people interested
in you.
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If we want to make friends, let’s put ourselves out to do things for other people—things that require
time, energy, unselfishness and thoughtfulness.
When the Duke of Windsor was Prince of Wales, he was
scheduled to tour South America, and before he started out on that tour he spent months studying Spanish so
that he could make public talks in the language of the country; and the South Americans loved him for it.
Charles Schwab told me his smile had been worth a million dollars.
And he was probably understating
the truth.
For Schwab’s personality, his charm, his ability to make people like him, were almost wholly
responsible for his extraordinary success;
and one of the most delightful factors in his personality was his
captivating smile.
Actions speak louder than words, and a smile says, “I like you.
You make me happy.
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I am glad to see
you.”
That is why dogs make such a hit.
They are so glad to see us that they almost jump out of their skins.
So,
naturally, we are glad to see them.
A baby’s smile has the same effect.
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